Doorstep Selling – New Consumer Protection from 1st October

New rules about doorstep selling came into force yesterday, 1st October.

The Doorstep Selling Regulations cover all salespeople who visit consumers in their homes to sell any goods and services such as conservatories, double glazing, orthopaedic furniture and utility contracts.

The law has always provided a one week cooling off period when buying from salespeople whose visit has not been sought out by the homeowner. However, changes to the regulations mean that provided the transaction is for more than £35, consumers will now have a seven day period in which to cancel any agreement they enter into, regardless of whether they initiated the visit or not.

The new regulations also mean that doorstep sellers are required to inform customers in writing of their right to cancel.

For more details go to:

http://www.consumerdirect.gov.uk/before_you_buy/be_aware_of/doorstep-selling#named2

About Giles

Giles is the founder and managing director of ContractStore. It was his idea to set up a company selling documents online and he has played a major part in the company's development. He is an English solicitor, with over thirty years' experience of drafting and negotiating commercial and construction contracts in the UK and overseas. He has long been convinced that there is a quicker and simpler approach to the delivery and supply of most contracts, and he is an active proponent of the use of plain English in legal documents. He specialises in the drafting of construction and engineering contracts and as well as contributing contracts to the ContractStore website, he is co-author of the JCT Constructing Excellence Contract publiushed in 2007 (and its predecessor, the Be Collaborative Contract, which is available online from ContractStore).
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One Response to Doorstep Selling – New Consumer Protection from 1st October

  1. John Higgins says:

    This is a welcome development as it means that there is a realisation that people can suffer pressure selling on their doorstep. The additional consumer protection granted will be a useful addition.

    John Higgins
    http://www.equity-release-expert.co.uk

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